3000+ SKILLED WORKFORCE
THAT ENSURES YOUR
BUSINESS CONTINUITY

The COVID-19 pandemic has impacted business continuity like never before. But where there is a challenge, there is also an opportunity to innovate – the shift from traditional to remote working is one such example. In handling this migration swiftly at scale, a business needs a reliable partner with the best talent and a peerless infrastructure.

We have them both. Our work at home solutions by expert remote agents include 3000+ support agents spread across 14 countries. They are all well trained and equipped with a highly secure access mechanism – it enables them to run all support-related operations seamlessly.

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Our Best Service Combination


01
Sales Support

From general queries to specific product/service grievances, our agents can handle all the sales-based concerns efficiently.

02
Back Office

Our agents are equipped with upgraded techs that enable them to seamlessly execute back office jobs remotely.

03
Virtual Assistant

We offer work at home solutions by expert remote agents who can remotely assist teams, streamline daily operations, and track project progress till conclusion.

Frequently ask questions

We serve 250+ businesses across multiple domains

In the dynamic environment of an ever-changing business scenario, everyone here looks for a quick response. Achieving business goals are just a part, but customer satisfaction still tops the list.

We have the right tool and technology that allow us to rightly estimate the call volume and manage our workforce accordingly with our proprietary workforce management tool. In case of unprecedented call volume, we can quickly deploy our work at home solutions by expert remote agents to ensure that your customers do not have to wait for long to talk to a live agent.

In our work-at-home model, we support voice, chat, and email channels. As a multichannel BPO, we have a large agent pool cross-trained in offering support through all three channels.

Yes, we are committed to providing work at home solutions by expert remote agents to our clients at a reasonable price. You can always ask for a quote for detailed pricing.

Beyond Borders Communication

We are bringing brands closer to their customers for the past years, with innovative technology and the power of human connect through myriad BPO services.

beyondborderscommpvt.ltd@gmail.com

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